Analysis of Enterprise Resource Planning Implementation to Identify Critical Factors and Development of a Framework for its Success
Critical Factors for Enterprise Resource Planning Implementation Success
Keywords:
Critical Factor, ERP Implementation, Framework for SuccessAbstract
Unlike advanced countries, organizations in developing markets face distinct challenges for standard ERP implementation. The less than appreciable internal and external environment potentially undermine the promising returns in developing world. A study that may thoroughly articulate critical issues and possible remedies in ERP implementation is clearly missing in Pakistan’s case. Therefore, the present study aims to present a framework based critical success factors of ERP implementation that can optimistically help the corporate sector in Pakistan while confronting country specific issues. To obtain the expected framework of ERP implementation, the present study concludes based on semi-structured interviews that top level management commitment, change management, project management, vendor support, business process re-engineering, training and education are the major six focused areas while implementing ERP system. However, appear to be weakly associated with ERP success to gain success in ERP. The result extracted from the study is based on these important factors and has a valuable contribution for the ERP implementers.
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